Can I cancel my order after I've made a purchase?
Yes! We offer immediate order cancellation within 4 hours of your order being placed. Your order will be cancelled and refunded in full as soon as we get your request.
If you would still like a refund once your order has been shipped out, you will have to initiate our standard returns process.
How do I return or exchange an item?
Our return policy is effective for 14 days from the time your order is delivered.
Please refer to our returns & refunds policy for more information on how to initiate the returns process.
What types of Payment methods do you accept?
We accept PayPal, Visa, Mastercard, American Express, Google Pay, and Apple Pay.
What are your shipping options?
Currently, we only offer two shipping options. For more information, please visit the Shipping FAQ page.
What if the item I ordered arrives broken or damaged?
We’ll make it up to you. You can request a refund or an exchange. Please contact us at email@example.com
I am missing items from my order
Depending on the items you have ordered and our current stock at different locations, they may have been shipped out from different warehouse locations.
We fully guarantee and ensure that your package will arrive; if you find that your package has NOT arrived as per the timeline outlined on our Shipping FAQ page, please contact us at firstname.lastname@example.org and we’ll get you sorted!
Do you ship internationally?
Yes! We ship worldwide to provide great products for anyone around the globe.
Will you be adding more products?
We are committed on sourcing the best products for our customers, as a result, we are constantly researching and adding new quality products to our collection. This is our main mission and goal so we strive for excellence in satisfying our customers with a great experience and a Diverse unique selection of products!
How can I contact you?
You can contact us by emailing our support team directly at email@example.com